Attendee Frequently Asked Questions
When will registration open? What are the registration rates?
Registration and Housing will open in April 2016. Registration rates are available by visiting: our Registration Information webpage.
What does my registration fee include?
Full conference registration fees include access to all learning activities Sunday through Tuesday, admission to the Association Solutions Marketplace (Expo Hall), Opening and Closing receptions on Saturday and Tuesday evenings, and transportation between official hotels, the Salt Palace, and the venues for official evening events. Registered attendees will also receive access to all available session handouts and the online attendee roster.
Meals included are: lunch in the Expo Hall Sunday and Monday, and lunch prior to the Keynote on Tuesday, food and beverage at the Saturday and Tuesday evening events and morning and afternoon beverages Sunday through Tuesday. Back this year — available to all registered attendees, Breakfast in Bed on Tuesday, August 16, hosted by Montreal. Just stop by their hospitality desk near Registration to sign up.
I am not a member of ASAE but my co-worker is and cannot attend. Can I use their membership to register at the member rate?
Membership in ASAE is individual and non-transferable to others.
Who can attend the ASAE Annual Meeting & Exposition?
The ASAE Annual Meeting & Exposition is open to association and association management company professionals, federal government employees, higher education educators, independent consultants, corporate meeting planners, and attorneys. Meeting registration is only open to those industry partners (i.e., suppliers) who exhibit, speak at a session, or serve on ASAE’s Board of Directors or on a council/committee that is meeting in conjunction with this year's Annual Meeting in Salt Lake City. This ensures a high buyer/seller ratio. ASAE reserves the right to refuse ineligible registrations. Please do not hesitate to contact Kelly Price, CEM with any questions or concerns regarding this policy.
Will I receive a confirmation of my registration?
A confirmation of your registration will be sent to you via email immediately upon registering online or via phone. The confirmation will come from the email address email@example.com, so please add this address to your "safe list." Please note this is an HTML-based email, so if your settings do not allow receipt of this type of email, please contact us at firstname.lastname@example.org. For registrations made with payment by check, please allow two weeks for processing; confirmation of registration will be sent via email immediately upon processing. If you do not receive confirmation after 30 days, please do not hesitate to contact our service center at 202.371.0940 or 888.950.2723
Will I be refunded if I have to cancel my registration?
We’ll be sorry that you won’t be able to join us for this exceptional learning and networking experience! All registration cancellations and refund requests must be made in writing by July 13, 2016. A refund of the full conference fee, minus a $75 administrative fee, will be given for cancellations received by that date.
Attendees using Access Pass will have their points fully returned to available balance up until July 13, 2016. No refunds will be granted for requests postmarked after July 13, 2016. Additionally, after July 13, 2016, no Access Pass points will be refunded and they may not be transferred to another program. Submit all requests to ASAE Registration via email at email@example.com.
ASAE regrets that refunds will not be given for no-shows. Substitutions within this program are gladly accepted. A substitution of your full registration is permitted prior to the conference by submitting a written request to firstname.lastname@example.org. Onsite transfers must be accompanied by proof of the original confirmation letter. Only one substitution is permitted per original registrant. The individual submitting the substitution request is responsible for all financial obligations (any balance due) associated with that substitution. Badge sharing, splitting, and reprints are strictly prohibited.
I am bringing my family with me; will there be activities for them to enjoy?
Family and friends will love Salt Lake City, so invite them to join you! A special spouse/guest registration price of $399 is available which includes evening events on Saturday and Tuesday, the Keynotes, and admittance to the Expo Hall on Sunday and Monday. Please note that guests are individuals who are not in the industry and must be 18 years of age or older.
I am a member of the press — do you have press registration?
ASAE welcomes professional editorial staff (including photographers and camera crews) of print, online, and broadcast media to attend the ASAE Annual Meeting & Exposition on a complimentary basis. Other publications staff (non-editorial positions, such as publishers, advertising directors, and advertising representatives) may attend the Annual Meeting & Exposition only if exhibiting and must pay all related fees. A copy of ASAE's media policy can be downloaded here.
Members of the media interested and eligible to obtain press registrations should contact our Public Relations department. Please contact Sabrina Kidwai, APR, CAE at email@example.com to register.
Hotel & Transportation
What hotels have been reserved? What are the rates? Which is the headquarters hotel?
This year, there are a total of 16 hotels with rates ranging from $159–$261. ASAE does not name an official headquarters hotel. Please refer to the Hotel/Travel page for hotel information and rates.
Can I make my hotel reservations now?
Housing for the meeting will open April 2016 through our official housing company, Expovision, on the Hotel/Travel page.
Will I receive a confirmation of my housing reservation?
A confirmation of your reservation will be sent to you via email within 72 hours of receipt. The confirmation will come from the official housing company, Expovision, at email address firstname.lastname@example.org, so please add this address to your "safe list." Please note this is an HTML-based email, so if your settings do not allow receipt of this type of email, please contact us at email@example.com. Only one confirmation will be sent, so please be sure to watch for it. Please note that the confirmation will NOT come directly from the hotel at which you will be staying.
Will I be refunded if I have to cancel my room reservation?
We’ll be sorry that you won’t be joining us. Your room reservation will be refunded in full if notice is received in writing by July 13, 2016. Commencing July 13, 2016, we regret that your housing deposit is non-refundable. Failure to check-in on the scheduled date of arrival will result in the loss of your housing deposit and the cancellation of your room for the remainder of the stay. Cancellations may be submitted to firstname.lastname@example.org, via fax to 703.205.0235, or via mail to ASAE 2016 Annual Meeting Housing Office, c/o Expovision, 3141 Fairview Park Drive, Suite 550, Falls Church, VA 22042. Please note, sending your room cancellation request directly to ASAE does not guarantee processing of the request. Please send your request directly to Expovision, ASAE's official housing company.
Are there any airfare discounts?
Everyone's looking to save a little money and stretch their dollar a bit further this year, so we're doing our best to help make that a possibility. Now you can get to the ASAE Annual Meeting & Exposition a little cheaper by taking advantage of these great cost-cutting offers. Please see the Air Transportation page for full details.
Will transportation be provided during the conference?
Complimentary transportation will be provided to the Salt Palace from the official hotels and between all hotels and venues for the official evening events.
Information on this, other airport shuttles, taxi cabs, and rental cars can be found on the Ground Transportation page.
Is the Association Solutions Marketplace (Expo Hall) really open only two days?
Both attendees and exhibitors asked us to shorten the number of days the show is open, but lengthen show hours. In response to this, the Association Solutions Marketplace will be open on Sunday and Monday from 10:00 a.m.–1:30 p.m. Lunch will be served in the Expo Hall both days.
Are there other ways for me to connect with vendors/clients?
We know you might not be able to get all your questions answered during exhibit hall hours, so join us in the Business Connections Lounge (BCL)! Schedule a private product demo, present your RFP, or just catch up with your favorite sales associates in the exclusive BCL. Think of it as a hospitality suite where you can connect with exhibitors one-on-one outside of the hustle and bustle of the tradeshow floor.
Exclusive access will be granted to attendees with confirmed appointments made through our Attendee Registration Service Center (ASC) and exhibitors!
What night is the open evening for entertaining clients and exploring Salt Lake City?
There are no official scheduled events on Sunday evening. So have fun exploring all that is awesome in Salt Lake City!
What is ASAE Foundation's The Classic on Monday night?
ASAE Foundation's The Classic is a fundraising event bringing entertainment and the epicurean delights of our hospitality partners all under one roof! The event will raise money for the ASAE Foundation, while providing an exceptional experience. A separate registration fee is required.
Can I buy individual additional event tickets for the Saturday opening reception, or the Tuesday closing reception? What is the cost?
Individual tickets for these events are available onsite only; they are not available for purchase in advance. Tickets may be purchased for $99; tickets for those under 21 are $29. Please note that if these guests are already registered under the spouse/guest program, these events are included in their registration and do not need to be purchased.
Is there a CAE Breakfast? Is it only open to CAEs?
The new class of CAEs will be recognized at the Awards & Recognition Breakfast on Monday, August 15, 2016. The breakfast is open to all ASAE Annual Meeting & Exposition attendees.
How can I give back to the Salt Lake City community while attending the ASAE Annual Meeting?
ASAE’s community connection activities in Salt Lake City will support the tremendous work of the charity Utah Food Bank. With various activities to choose from you have the option to register and participate or make a charitable donation. 100% of the registration fees for these events will be donated to Utah Food Bank. To learn more about the events visit the Community Connection page.
Are there any tours of Salt Lake City available?
Yes! During the 2016 Annual Meeting, Salt Lake City will be providing unique opportunities for you to explore the ins-and-outs and behind-the-scenes of this year's host city. Get to know Salt Lake City or rediscover it in a whole new way. Find out more information on our Tours page.
All tickets are $40 and proceeds go to Utah Food Bank and all tours depart from Salt Palace Convention Center.
Is child care available?
For those bringing children to the 2016 ASAE Annual Meeting & Exposition, child care will be provided by Guardian Angel Babysitting. This local company will provide a babysitter for your hotel room or other space on an individual basis. To make arrangements or to find out more information, please visit guardianangelbaby.com or call 435.640.1229.
What is the dress code?
We want you to be comfortable so you can enjoy your meeting experience! Therefore, business casual dress is strongly encouraged. We suggest bringing a light sweater or jacket with you during the day as the Salt Palace rooms are air conditioned.
Will all conference programming be held at the Salt Palace?
The majority of programming will be held at Salt Palace unless otherwise noted. Locations for all events not being held at the Center will be noted in the schedule of activities.
How can I become a speaker at the Annual Meeting?
At this time, the program at the 2016 ASAE Annual Meeting is finalized. If you have specific questions about getting involved as a speaker with ASAE, please contact our learning department, ASAE University, at ASAEuniversity@asaecenter.org.
When will award recipients/CAEs/fellows/board/etc. be recognized?
Sunday’s Opening General Session will feature presentations of the Key Awards, Academy of Leaders, and the Professional Award.
Monday’s Awards & Recognition Breakfast will recognize the 2016 Class of CAEs, the current 2015–2016 ASAE Board, the incoming 2016–2017 ASAE Board, the 2016 Class of Fellows, and the DELP Class of 2016–2018.
Where will lunch be served on Tuesday since the Association Solutions Marketplace (Expo Hall) will be closed?
Please join us for lunch on Tuesday, August 16 in the Ballroom prior to the Closing Keynote. Lunch will be served from 12:30–1:15 p.m. The keynote presentation will begin promptly at 1:15 p.m. and conclude at 2:30 p.m.
My question is not here! Who should I contact?
We’re sorry that we could not anticipate your needs. Please email us at email@example.com so we can assist you!