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FAQ

Make the most of your Annual Meeting & Expo conference experience by reviewing the answers to Frequently Asked Questions below.

We extended the early bird pricing to accommodate more attendees and ensure everyone has the opportunity to benefit from the discounted rate.

No, we have removed the limitation on the number of early bird tickets to allow more people to take advantage of the discount.

The early bird pricing will remain in effect until April 25, 2025, 11:59pm ET.  After that, standard pricing will apply.

Early bird tickets offer an individual $200 savings. Early bird ticket prices provide the same access and benefits as standard tickets, at a lower price.

Our refund policy allows for cancellations with a partial refund. Please refer to our website for detailed information: https://www.asaecenter.org/about-us/policies/program-cancellation-policies

According to our events policy, yes, you may transfer your ticket to someone else.  Details can be found here:  ASAE Annual Meeting 2025, or contact our support team for assistance ASAEservice@asaecenter.org

The ASAE Annual Meeting is where thousands of association professionals and industry partners gather to exchange knowledge, resources, strategies, solutions, and more. Over three days of learning, growing, and finding inspiration, attendees are equipped with a year’s worth of support in their daily responsibilities as leaders in the association industry.

The ASAE Annual Meeting & Exposition is open to association professionals, federal government employees, higher education personnel, independent consultants, corporate meeting planners, and attorneys. Meeting registration is only open to those industry partners (i.e., suppliers) who exhibit, speak at a session, or serve on ASAE's Board of Directors or on a council/committee. This ensures a high buyer/seller ratio. ASAE reserves the right to refuse ineligible registrations. Please do not hesitate to contact with any questions or concerns regarding this policy.

Registration and housing will open on March 25, 2025. Registration rates will also be available during that time.

Full conference registration fees include access to all learning activities Sunday through Tuesday, admission to the Association Solutions Marketplace (Expo Hall) on Sunday and Monday, evening receptions on Saturday and Tuesday, and transportation between official hotels, and the venues for official evening events. Registered attendees will also receive access to all available session handouts and the attendee roster.
Meals included are: lunch in the Expo Hall Sunday and Monday, lunch as part of the Closing General Session on Tuesday, food and beverage at the Saturday and Tuesday evening events and morning and afternoon beverages Sunday through Tuesday. 

A confirmation of your registration will be sent to you via email immediately upon registering online. The confirmation will come from the email address: NoReply@asaecenter.org. Please note this is an HTML-based email, so if your settings do not allow receipt of this type of email, or If you do not receive confirmation after 10 days, please do not hesitate to contact our Member Service Team at ASAEServices@asaecenter.org, 202.371.0940 or 888.950.ASAE (2723).

Family and friends will love LA, so invite them to join you! A special spouse/guest bundle package is available for $445 which includes: access to the opening and closing evening celebrations on Saturday and Tuesday, Keynotes/General Sessions and the expo hall on Sunday and Monday. Please note that guests are those individuals who are not in the industry and must be 18 years of age or older.

Individual tickets for these events will be available onsite. Tickets may be purchased for $99 adult and $29 for attendees under 21.

Please note: if you have guests are already registered under the spouse/guest program, these events are included in their registration and do not need to be purchased separately.

Yes, ASAE does provide a group registration discount. If you register five or more staff members, each attendee will receive a $100 discount when the group registers at once. Please note that to be eligible, all registrants must have the same email domain, and only association professionals (both members and non-members) are eligible for this discount.

The Attendee Service Center (ASC), is available to you 24-hours a day, 7 days a week, wherever there is internet access. If you need to update your registration, download a receipt, purchase guest tickets, and/or make appointments with exhibitors, please log in to the ASC. Your credentials are included in your official confirmation.  If you have any issues, please email ASAEservice@asaecenter.org so that we can assist!

All registration cancellations and refund requests must be made in writing by July 29, 2025. A refund of the full conference fee, minus a $75 administrative fee, will be given for cancellations received by that date. No refunds will be granted for requests submitted after July 29, 2025. Submit all requests to ASAE Registration via email at ASAEservice@asaecenter.org. ASAE regrets that refunds will not be given for no-shows. All requests for exceptions to the cancellation/refund policy must be submitted in writing by the registrant with appropriate documentation no later than July 30, 2025. After that time, no refund considerations will be made.

Substitutions within this program are gladly accepted. A substitution of your full registration is permitted prior to the conference by submitting a written request to ASAEservice@asaecenter.org. Onsite transfers must be accompanied by proof of the original confirmation letter. Only one substitution is permitted per original registrant. The individual submitting the substitution request is responsible for all financial obligations (any balance due) associated with that substitution. Badge sharing, splitting, and reprints are strictly prohibited.

NOTE: The ASAE Research Foundation's The Classic, Foundation Headshot Studio powered by Glue Up, Discover Los Angeles Tours, Los Angeles Community Projects, and the 5K Fun Run/Walk are all fundraising activities to support the ASAE Research Foundation and the ASAE Meeting Community Needs Initiative, because of this, we are unable to refund tickets. However, these tickets are fully transferable.


Full policies can be found online here: https://annual.asaecenter.org/policies.cfm

ASAE does not name an official headquarters hotel. Please refer to the Hotel & Travel page for specific details and to book online.

Housing for the meeting will open March 25 through our official housing company, Expovision. Please note that in order to reserve your hotel room, you need to register first and then there will be a link to secure your housing.

Will I receive a confirmation of my housing reservation?
A confirmation of your reservation will be sent to you via email within 72 hours of receipt. The confirmation will come from the official housing company, Expovision, at email address asaehotels@expovision.com. Please add this address to your "safe list." Please note this is an HTML-based email, so if your settings do not allow receipt of this type of email, please contact Expovision directly via email: asaehotels@expovision.com, or by calling: 866.812.8749. Only one confirmation will be sent, so please be sure to watch for it. This confirmation will NOT come directly from the hotel at which you will be staying.

We want you to be comfortable so you can enjoy your meeting experience! Therefore, business casual dress is strongly encouraged. We suggest bringing a light sweater or jacket with you during the day as the convention center rooms are air conditioned.
 

The majority of programming will be held at the Los Angeles Convention Center of Cleveland unless otherwise noted. Locations for all events not being held at the Center will be noted in the schedule of activities.

At this time, the program at the 2025 ASAE Annual Meeting is finalized. Proposals were due in November 2024, we're sorry you missed this deadline. However, ASAE does have a number of speaking opportunities throughout the year.  If you have specific questions about getting involved as a speaker with ASAE, please contact our learning department, ASAEuniversity@asaecenter.org.

Thanks for your interest in delivering quality learning to our members!
 

Thank you for your interest in attending 2025 ASAE Annual Meeting & Exposition. Because you are an Industry Partner (business supplier), we regret that you are unable to register using this form, unless you have purchased an exhibit booth or a sponsorship package for this event.

Eligibility Policy:
The 2025 Annual Meeting & Exposition is open to association and association management professionals, consultants, federal government employees, higher education professionals, corporate meeting planners, and attorneys. Meeting registration is only open to those business partner members who exhibit. Exceptions are made only for ASAE Board of Directors, speakers, and council/committee members, whose council/committee is meeting in person during the 2025 ASAE Annual Meeting & Exposition in Los Angeles, CA. This ensures a high buyer/supplier ratio. No one under the age of 18 may enter the exhibit hall at any time. ASAE reserves the right to refuse ineligible registrations. For further assistance, please contact us at exhibit@asaecenter.org  so we may assist. 
 

YES!  Exhibiting and sponsorship opportunities can be found online here.

 

Both attendees and exhibitors asked us to shorten the number of days the show is open, but lengthen show hours. In response to this, the Exhibitor Solutions Showcase will be open on Sunday from 10:30 AM - 4:00 PM and Monday from 12:00 PM - 4:30 PM. Lunch will be served in the exhibit hall both days.

ASAE Research Foundation's The Classic is a fundraising event bringing entertainment and the epicurean delights of our hospitality partners all under one roof! The event will raise money for the ASAE Research Foundation, while providing an exceptional experience. A separate registration fee is required.

ASAE welcomes professional editorial staff (including photographers and camera crews) of print, online, and broadcast media to attend the ASAE Annual Meeting & Exposition on a complimentary basis. Other publications staff (non-editorial positions, such as publishers, advertising directors, and advertising representatives) may attend the Annual Meeting & Exposition only if exhibiting and must pay all related fees. 

Members of the media interested and eligible to obtain press registrations should contact our Public Relations department. Please contact Chris Vest, CAE, Vice President, Corporate Communications & Public Relations, cvest@asaecenter.org to register.

We're sorry that you can't find the information you need. Please email us at ASAEService@asaecenter.org so we can assist you!
 

 

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